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Terms & Conditions

24-hour notice of cancellation/rescheduling or coupon is void.

Vouchers are non-refundable. Subject to the cancelation/rescheduling policy above, in the event that a client chooses not to redeem the voucher for the service it was purchased for, a voucher may be redeemed to their face value for products and services in our salons, until the expiry date on the voucher.

Bookings essential and subject to availability.

Valid for new clients to RU&CO and clients who haven’t visited within three months.

Valid for use with select stylists.

Must be used in 1 visit by 1 person.

Additional charges payable at the time of appointment may apply for toner, excessive regrowth, hair past shoulder length and coarse hair.

No cashback. Not to be used with any other offer.

RU&CO Dollars are not earned with the purchase of a New Client Package, and RU&CO Dollars cannot be used toward the purchase of New Client Packages.

Service Descriptions

CUTTING & STYLING

CUT & RESTYLE OR LONG/THICK HAIR
For when you want a whole new look. A full reshape, including wash, blow dry and styling; or for those with long or thick hair

CUT & STYLE
This service covers most hair types, lengths and textures involving scissor and hot tool work. Ranging from layered styles to bobs and pixie cuts

SHORT CUT
For styles that are very short and clean around the ears – styles not requiring extensive scissor and hot tool work. Ranging from short crops to head shaves

WASH & BLOW WAVE
Prep, prime and polish your hair into your desired finish

COLOURING & FOILING

RETOUCH
Touch up your roots, hairline and parting in between global colour services

GLOBAL COLOUR
All of your hair coloured. From root to tip

ROOT MELT
Transitional colour, smudging the root to give a lived-in look

FULL HEAD FOIL/BALAYAGE
Customised sectioning techniques to ensure your colour compliments natural fall and preferred styling

HALF HEAD FOILS
Customised sectioning techniques to ensure your colour compliments natural fall and preferred styling

PARTIAL FOILS
Scattered highlights giving life and movement to your colour

Stylist Levels

Apprentices are developing the skills necessary to deliver RU&CO quality services in select areas of their craft. They assist senior members of the team and offer a limited menu of services to our clients.

Apprentices accept model services for curriculum-specific modules until the completion of their training.

Our Emerging Stylists are either new to RU&CO with experience from other salons, offering budget friendly services as they build their clientele; or have joined us early in their career. They are skilled in foundational cutting, styling, and colouring services, and they often collaborate with our Master Stylists for more advanced services.

Booking your service with an Emerging Stylist is a great option for those who want a lower price point than booking with a more senior stylist.

A Master Stylist is a talented, experienced hairdresser who is a well-established member of the RU&CO team in high demand for their services. They are masters of their trade.

An Executive Stylist is a client-centred salon leader who is skilled in customized cutting and coloring services. They are also skilled in advanced services, such as extensive colour projects and colour corrections. They are respected mentors to our team.

A Creative Director is a well-established and respected stylist with a hard-earned reputation for excellence.

With years, sometimes decades of experience, advanced education and the highest demand for their services, Creative Directors are involved in the training of our team and the development of RU&CO’s seasonal collections.

There isn’t much a Creative Director hasn’t handled in their craft. They are leaders in the salon, and experienced mentors who pay their knowledge forward to the future generation of up and coming talent!

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